Basement Waterproofing- West River Station, NB
Challenge
A homeowner in West River Station, NB, was facing persistent issues with a wet basement, compromising the comfort and safety of their home environment. Water seeping through the foundation due to compromised drain systems led to musty odors and the threat of water damage to valuable property. Concerned about these persistent issues, the homeowner reached out to us at Ridgeback Basement Systems. Our well-coordinated process for addressing basement water issues commenced with assistance from our Customer Care Specialist, who scheduled a comprehensive inspection. During this inspection, our System Design Specialist carefully assessed the situation and identified the need for a more robust waterproofing system.
Solution
Drawing on our expertise, we recommended a custom solution composed of CleanSpace, SuperSump, IceGuard, and WaterGuard systems. Implementation of this solution was seamless, courtesy of our skilled production team. First, we installed CleanSpace—a vapor barrier that prevents moisture and prevents mold growth. Further, the SuperSump system, equipped with a reliable cast iron pump, efficiently channels water out of the basement to prevent potential floods. The installation was underlined by enhancing discharge reliability with IceGuard, which ensures water escapes even if pipes freeze. Our WaterGuard drainage system palely runs along the perimeter below the floor, effectively intercepting wall and floor seepage. Upon completion, the homeowner's basement transformed from a damp, vulnerable space into a reliable, dry area, providing peace of mind and versatility for various uses. They were impressed with the thorough job performed by our team, and glad in the increased efficacy of our systems in protecting their home from future water issues. This project indeed reflected our mission to deliver a remarkable customer experience along with a reliable, long-lasting solution that keeps homes dry and safe.