Testimonials for Ridgeback Basement Systems

CTV Morning Live joined Ridgeback Basement Systems "On The Job". After getting demoted to digging a hole, Cyril Lunney talks about basement waterproofing and discusses why homeowner Scott chose Ridgeback Basement Systems.
Scott of Halifax, NS
Friday, May 15th
The Water Guard system with super Sump pumps works!  A treat and it's the quietest part of this rain storm! You guys are awesome, Thanks again.
Evelyn of Stewiake, NS
Thursday, March 13th
Everything is great regarding your install. We had lots of rain last week and it's such a pleasure to have a dry basement in this kind of weather. Kris and his crew were awesome and we're already raving about the job to neighbors and friends!  Thanks for everything!
Steve & Susan of HRM, NS
Friday, March 14th
Hi Amanda, I just wanted to say Thank-you for all of your help today getting us the dehumidifier - it is up and running! [and in the past (so far) for setting us up with appointments].  You have been a pleasure to deal with! and make this a little easier for us....
Pam & Joe of St. Margarets Bay, NS
Thursday, July 2nd
I was very impressed with your guy Mitch. I found Mitchell's work ethic amazing. We had a challenging project and he was always eager to jump in and do the dirty work without one hint of complaining. There were many times I saw him run (not walk) to and from the van for gear. He was also pleasant to deal with when answering my enquiries.  This combination of work ethic, customer service skills and the attitude ofget the job done to please the customer is not normal for his age group. He is a keeper.  Also thank Kris for guiding me in the direction we took. He knew his stuff, making it easy for me to make the right decisions.
Jerry of HRM, NS
Tuesday, October 6th
Since we are chatting already anyway I guess I can give you an update. Crawlspace is tied with the permanent roof for the best money we've spent on the house. Since you guys were in to install, we've kept a thermo/humidistat down there and it hasn't moved from 55-60% since - even on the most humid and wet days in the summer.   We recently had the electrician put lighting down there and plan to add a hatch for access from the inside. We were able to close down our rented storage unit and have everything neatly (mostly) organized in rows underneath.  Upstairs, we've noticed a huge difference in air quality. No more musty/dank smell. Also, seeing the weird moisture bugs is rare now when they were infesting the place before. In hindsight I would probably go with the more expensive crawlspace door option, but that won't be an issue once we install the hatch.
Chris of Wolville, NS
Wednesday, January 13th
We have been very pleased with every aspect of your service, from the initial phone call to the clean up after the installation. We anticipated more noise, dirt and disruption but were pleasantly surprised at how quickly and efficiently the job was done.  The only thing left to do is to bury the drain pipe. Sidney assured us that it will be done when the ground has thawed sufficiently. It gives a a real boost of confidence when we see the water occasionally gush out the end. Job well done.  Thank you!
Mr. and Mrs. Evers of HRM, NS
Thursday, March 10th
Thanks everything went well despite being late due to problems with the other job. Your crew was friendly and did the job a lot faster than I anticipated. Well done will not hesitate to call you again or recommend your business. Cheers!
Jean of Cape Breton, NS
Thursday, March 10th
Just thought I’d let you know I have a dry basement after last night’s rain.  Very pleased!!
Ed of Lawrencetown, NS
Tuesday, March 29th
I was sitting here this evening talking with the wife and lamenting on how happy we were with your crew and now with the results we have seen in the last few days. For a young crew they were very polite and did their work in a professional manner. While not the best atmosphere to work in they never showed any issues and when finished explained everything about the pump etc. Since the install we have had heavy rains last Thursday/Friday and today more heavy rains and a early morning power outage of about 5 hours. I must say I was somewhat hesitant about doing this at first with the cost and disruption but the events of the last few days make me wonder why I didn't do it earlier. My wife and I are very,very pleased, not a drop of water on the floor and the battery did what it was supposed to during the outage. Once again my thanks. I have a friend coming to look at the system so maybe I can send more business your way.
Gary M. of St. Andrews, NB
Tuesday, April 5th
Hi, I thought I would take a few minutes to send you a review. Feel free to use it if you like. Last year when my aunt passed away, the burden of settling her estate and selling her home was put on my shoulders. We knew the house needed a lot of work, and one of the main things was the cracks in the foundation. After getting a couple of quotes that were way beyond what we could afford, my husband contacted Ridgeback. Not only did the guys do an amazing job in repairing the basement, they did it at a price that we were beyond pleased with. The work was done quickly and with very little mess in spite of what had to be done. Every time I watch the TV commercial I think back to how grateful I am to have been put in touch with them. Their transferable warranty gave us the peace of mind we needed to put the house on the market and it sold quickly, which I attribute in large part to the guarantee that's offered. Thank you Ridgeback Crew for a great job... well done. Sincerely, Sandra (& Tom)
Sandra and Tom of Sackville, NS
Wednesday, February 18th
I was out of the country when the actual work was done, but my wife (who hates having to deal with these sorts of things and wishes I was home more often to do it instead) tells me that everything went very smoothly from first visit to quick quotation right thru the work and packing up.  My thanks go out to your crew for helping make this as easy for her as possible.  So far as the results go, we'll see what the upcoming rainy season brings.
Jason of Windsor, NS
Tuesday, August 30th
I just wanted to call and say what a bang up job the boys did, really appreciate it. The basement looks awesome! Again, just tell the boss that these guys did an excellent job, they were so professional, and so sweet. Thank you.
Paula of Chester, NS
Wednesday, November 23rd
Mitchell and Danny were here this afternoon and fixed the problem. Just want to pass on how impressed I am with the courteous and professional experience that I have received from all the Ridgeback staff. Mitchell and Danny were amazing, great ambassadors for the company. Would highly recommend your firm to anyone with water issues in their basement.
Andy of Miramichi, NB
Friday, November 25th
Thanks for reaching out.  I was very impressed with the work done in my basement.  The installers were very professional and did a great job.  Everything was very clean afterwards and it looks like the quality of the product is really good.  I found working with John to be a great experience.  He was very knowledgeable and explained the process thoroughly.  I will fill out the survey as well.
Jonathan of Tantallon, NS
Monday, April 3rd
Those two guys were “energizer bunnies” - an enormous amount of work done, in only two days. A great crew!
Adam of Miramichi, NB
Tuesday, May 16th
Total testimonials : 68

our service area

We serve the following areas

New Brunswick
  • Beaver Dam
  • Birdton
  • Burpee
  • Charters Settlement
  • Douglas
  • Durham Bridge
  • Estey's Bridge
  • Fredericton
  • French Lake
  • Geary
  • Hamtown Corner
  • Haneytown
  • Hanwell
  • Killarney Road
  • Kingsley
  • Lincoln
  • Lower St Marys
  • Maugerville
  • Mcgivney
  • Mcleod Hill
  • Mount Hope
  • Nashwaak Village
  • Nasonworth
  • New Maryland
  • Noonan
  • Oromocto
  • Penniac
  • Richibucto Road
  • Royal Road
  • Rusagonis
  • Saint-gregoire
  • Swan Creek
  • Taymouth
  • Waasis
  • Waterville-sunbury
  • Zionville
Nova Scotia
  • Canaan
  • Cape St. Marys
  • Carleton
  • Cedar Lake
  • Central Chebogue
  • Dayton
  • Deerfield
  • Greenville
  • Hillview
  • Lake George
  • North Kemptville
  • Overton
  • Short Beach
  • Woodstock
Our Locations:

Ridgeback Basement Systems
30 Simmonds Drive
Dartmouth, NS B3B1R3
Service Area
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