Testimonials for Ridgeback Basement Systems

I am very pleased with my 'new' basement.  The guys were personable and hard working!  They did a great job!
Vivian of Digby, NS
Thursday, August 17th
At this time I want to let Ridgeback know, how very pleased I am with the work Mitchell and Jakob have produced. Not only in what they did in the basement but also after the work with cleaning up their tools and equipment but also sweeping and mopping up the floor. First of they laid down special matting to walk on but whatever spilled over they cleaned up. Also any walls, steps or anything else they were very conscientious to clean. Those two young men work well together and could not even be swayed of taking a cup of coffee, they were there to do a job, so Mitchell said!   I am glad that we chose your company for doing this important job, right from the start, the professionalism of John Crosby made an impression! He knew what he was talking about, had all the relevant brochures with him to give us, had samples of the flooring with him so we would have an idea what he was talking about. His pleasant personality also helped us make up our mind. All in all, Ridgeback has a great crew, at least from the ones we had interaction with, also from the office. Thank you very much for this very good experience, we certainly will recommend your company to anyone who is needs their basement fixed! Sincerely yours, Charlie & Claudia
Charlie of Granville Ferry, NS
Wednesday, August 9th
Mitchell just left here after completing the job in our basement. I just wanted to let you know that so far I'm very impressed with the quality of work that your company puts in the market. I'll get back to you in the spring to let you know how much of a difference that we found regarding the insulation of our basement in terms of the coldness of our floors, but so far it even smells better!!!  Also, I just want to say I'm very impressed with friendliness,knowledge and overall professionalism of your employees. They cleaned up their work area and took the time to seal any voids with the spray foam that they felt may cause heat loss. It's that kind of extra care that is missing in most business today that the market wants, keep up the great work!! I'll get back to you in the spring and let you know if we had any issues over the winter. Again THANK YOU!!!
John of Saint John, NB
Monday, October 3rd
Hey guys,  Just wanted to tell you how happy I am with my Ridgeback Sump Pump install.   As you know Fredericton recently got a good deluge - I think we had in the range of 125-130 mm in 24 hours.  So among the worst storms we've had in terms of rainfall here in the last few years. A few years back we had a similar rainfall event and my 1/4 hp sump pump at the time could not keep up with the incoming water... It was running continuous duty and I had to help with a shop vac to keep our sump from overflowing for about an hour - after that the water inflow relaxed a bit but our sump pump was tripping on at least every minute for the next day and then every few minutes for a couple of days.  It was nerve racking knowing that a brief power failure or a failure of that pump could have done $10,000 worth of damage in minutes. With this recent event I was out of town in Montreal.  I heard it was coming and I there was really nothing I could do but put my faith in my new dual sump pumps from Ridgeback.  Several days later I got home and my basement was dry as a bone.  Although clearly, from some new erosion gullies in our garden, we'd had a lot of rain and it had come down hard. My only regret is that I wasn't home to see the sump pumps in action!  Peace of mind is priceless, so the Ridgeback system has certainly paid for itself.  So thanks again - Happy Homeowner here! 
Dan of Fredericton, NB
Wednesday, October 7th
I reviewed several systems on their websites and received a few quotes. I found Ridgeback Basement to be the best technology and were willing to work on the cost. Excellent work with great communication, great staff, very clear in the quote what would be provided.  Installation was quick and efficient and they cleaned up after they were done.    
Tom S. of Fredericton, NB
Tuesday, November 23rd
I just wanted to express how pleased we are with the way that our installation of trench drain was carried out by Sidney and Nathan. They created very little dust or mess and did an excellent job of installing the product in a thoroughly professional manner. I believe that it did take slightly longer than expected due to the product having to be grouted in on 2 sides rather than one. In any case we are very pleased with the finished product and would not hesitate to give a recommendation to anyone requiring this type of work.
Peter of Chester, NS
Friday, May 29th
Testimonial Photo by Bob S.
We received this kind note today in the mail.  Thank you so much, Bob, for taking the time to let us know about your experience with Patrick!  We agree, he is fantastic and we are lucky to have him as part of our Ridgeback family!!  
Bob S. of Chester, NS
Friday, January 21st
This week was the first test of the drainage system with 100mm of rain in less than 5 days.  I was in the basement crafting my Christmas homebrews when I caught what I thought was some rain splashing against the windows.  It turns out it was the newly installed pump coming to life!  The system  is extremely quiet to the point  where I had to stand over the pump to hear it turn on.I believe I would be cleaning up a mess right now if it wasn't for the work you and your crew did.  Thanks!
Dave of Windsor, NS
Thursday, December 5th
The installation went very well and your installers were knowledgeable, courteous, got the job done quickly and cleaned up the site. All expectations were met!
Tim of Kentville, NS
Hi Corey, We were very pleased with the service received. I wasn't there myself, but my wife said that Chris was very professional and the job was nicely done. Most important thing, we did not get more water since. 
Mat of Wolfville, NS
Monday, May 1st
A well-run company and products. 5/5 
Gordon T. of Wolfville, NS
Thursday, November 18th
Just wanted to thank you very much for moving us UP and also to tell you what an impressive "crew" you sent here. The work was done quickly and Kris was wonderful in explaining everything.  Sounds like this weekend is rain so the test of the pump will occur.  Again, thank you for all you have done to help me in a difficult situation.
Elaine of Falmouth, NS
Thursday, March 27th
Good Morning: I just wanted to express my sincere THANKS for my recent annual sump pump check up.  It was done in a timely fashion & Christopher was very professional & knowledgeable.  Again, Thank-you!
Elaine of Falmouth, NS
Friday, May 12th
Thank you all again for helping us with our water issues.  We really appreciate this very much and our system has been working perfectly since installed.  This system is exactly what we have been looking for and needed.  We were really glad to have our system during the recent storms, especially this Blizzard last week.
Sandra of Hubley, NS
Saturday, March 29th
I wanted to take a moment and commend your team for their hard work. The pair of them were extremely hard working and generally pleasant to have around and always took the time to answer any questions I might have. At this point I would recommend you guys to anyone that has water trouble.  We also really appreciate getting that new pump in ahead of Wednesday’s rain storm as well, we definitely would have re-flooded without that.  Thanks again!
Leigh of Hammonds Plains, NS
Friday, December 6th
Total testimonials : 76

our service area

We serve the following areas

  • Alder Plains
  • Barrio Lake
  • Beaver River
  • Brazil Lake
  • Brenton
  • Brooklyn.
  • Canaan
  • Cape Forchu
  • Cape St. Marys
  • Carleton
  • Cedar Lake
  • Central Chebogue
  • Chebogue Point
  • Darlings Lake
  • Dayton
  • Deerfield
  • Forest Glen
  • Gardners Mills
  • Greenville
  • Hebron
  • Hectanooga
  • Hillview
  • Ireton
  • Kelleys Cove
  • Lake Annis
  • Lake George
  • Milton Highlands
  • North Chegoggin
  • North Kemptville
  • Norwood
  • Overton
  • Pembroke
  • Pleasant Lake
  • Pleasant Valley
  • Port Maitland
  • Richfield
  • Richmond
  • Rockville
  • Sand Beach
  • Sandford
  • Short Beach
  • South Chegoggin
  • Springdale
  • Summerville.
  • Wellington.
  • Woodstock
  • Woodvale
  • Yarmouth
  • Yarmouth 33
  • Yarmouth Bar
Our Locations:

Ridgeback Basement Systems
30 Simmonds Drive
Dartmouth, NS B3B1R3
Service Area
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