Basement Waterproofing- Miramichi, NB
Challenge
In Miramichi, NB, a homeowner recently faced a distressing challenge: during heavy rains, the basement revealed its vulnerability as water seeped in, endangering cherished belongings and the structure's integrity. The homeowner sought the expertise of Ridgeback Basement Systems, confident in our reputation for providing reliable and long-lasting solutions. Upon the initial call, our Customer Care Specialist efficiently scheduled an in-home inspection. Our System Design Specialist conducted a comprehensive assessment and identified a malfunctioning sump pump and an outdated discharge line as core issues. Ensuring the long-term protection of the home required an upgrade to our dependable SuperSump system coupled with an IceGuard discharge line to prevent freezing concerns.
Solution
Our skilled production team arrived promptly, prepared to rectify the situation. They meticulously installed the SuperSump system—a robust solution equipped with a high-performance Zoeller cast iron pump, aimed at maintaining a dry basement even under challenging conditions. This system was complemented by our IceGuard unit, designed to facilitate water discharge even if pathways become blocked with ice, ensuring uninterrupted water evacuation. Within a short span, the basement transformed from a potential flood zone to a secure and dry environment, instilling confidence for future rainstorms. As a result, the homeowner experienced the peace of mind that comes with a professional-grade solution, thankful for the efficient, courteous service that underscored Ridgeback Basement Systems' commitment to excellence. The solution delivered not only addressed the immediate concern but also ensured enduring protection, echoing our mission to provide remarkable customer experience and long-lasting home security.