Basement Waterproofing- Dartmouth, NS
Challenge
A homeowner in Dartmouth, Nova Scotia, reached out to us at Ridgeback Basement Systems after noticing some unsettling signs in their home. They had received one of our mailings and decided it was time to address a persistent issue in their basement. In the furnace room, they encountered a worrying situation: water leaks from the foundation, coupled with a part of the floor that had become unpleasantly spongy. Recognizing the potential for further damage, they chose our team for assistance. Upon receiving their call, our Customer Care Specialist promptly scheduled a home inspection.
Solution
Our skilled System Design Specialist then visited the property, providing a thorough assessment and determining that the best approach to mitigate these issues was implementing our IceGuard system. Our adept production team, including a foreman and experienced installers, was quick to put the solution into action. The cornerstone of the remedy involved the installation of the IceGuard sump pump discharge line system. Given the notorious weather conditions that can impact the region, such as freezing temperatures and heavy snow, this feature would provide a safeguard to manage water drainage effectively. The IceGuard permits an automatic escape route for water, ensuring that the sump pump remains functional even if the discharge line is compromised by ice or snow. The installation was conducted swiftly and meticulously, leaving the furnace room clean and restored once done. Thanks to our efforts, the homeowner now can rest easy with a basement that not only remains dry but also reinforces the structural integrity of their house. This project highlights our commitment: combining customer care with effective solutions for a reliable and lasting impact on home well-being.