Basement Waterproofing- Dartmouth, NS
Challenge
A homeowner in Dartmouth, Nova Scotia recently faced an unsettling issue in their basement—water seepage in the furnace room, leaving some parts of the floor dark, spongy, and an uncomfortable reminder of potential property damage. The homeowner reached out to Ridgeback Basement Systems after receiving one of our mailouts, eager for a reliable, lasting solution to their troubling basement leak. Upon first contact, our Customer Care Specialist promptly scheduled an appointment for a comprehensive home inspection. Our System Design Specialist then visited the home, performing a detailed inspection and diagnosing the root of the problem—a leak coming in through the foundation wall.
Solution
The recommended solution involved installing our trusted WaterGuard® system, known for its effective method of channeling unwanted water away from critical areas inside, such as the furnace room. Positioned around the basement perimeter and laid just beneath the floor surface, WaterGuard channels water entering from wall cavities and foundation walls directly to the sump pump. This ensures seepage is managed efficiently and unseen. Our skilled production team, featuring an experienced foreman and dedicated installers, went to work. They discreetly and swiftly installed the WaterGuard while maintaining a keen eye on minimizing disruptions and leaving the home clean post-installation. Integral to our approach is ensuring homeowners feel their space is left in better shape than we found it. As a result, the basement was left dry, dependable, and no longer a source of stress for the homeowner, fulfilling Ridgeback's mission of providing a remarkable experience and a reliable, long-term waterproofing solution. Now, the rejuvenated space can be easily converted, comfortable, and confidently used for varied activities or storage, with peace of mind guaranteed by WaterGuard's 20-year warranty.