Basement Waterproofing- Dartmouth, NS
Challenge
A homeowner in Dartmouth, Nova Scotia, faced a persistent issue with water seeping into their basement during heavy rainfalls. Concerned about potential damage to their home’s structure and valuables, they reached out to Ridgeback Basement Systems for a dependable solution. Upon their call, our Customer Care Specialist scheduled a home inspection at their convenience.
Solution
A System Design Specialist then visited the property, carefully inspecting the basement and diagnosing the root cause of the leakage problem. The assessment revealed a common issue: a sump pump system failure. Given the local climate's propensity for heavy rain, we recommended the installation of our TripleSafe Sump Pump system to effectively manage high water volumes and prevent future basement flooding. Our experienced production team, consisting of a skilled foreman and crew, carried out the installation with precision. The unique TripleSafe system provided the homeowner with triple-layered protection. This was achieved by incorporating three robust, submersible pumps within a single liner, designed to handle substantial water flow effortlessly, and ensure reliable operation even during power outages thanks to the UltraSump battery-powered backup pump. The result of this careful and expert installation was a transformed basement environment—now dry and safeguarded against future water intrusion. The homeowner could now enjoy peace of mind, knowing their property was protected even in adverse weather conditions. At Ridgeback Basement Systems, we provided not just a solution, but a long-lasting sense of security and reliability, true to our mission of delivering a remarkable customer experience.