Basement Waterproofing- Halifax, NS
Challenge
In Halifax, Nova Scotia, a homeowner faced persistent flooding issues in their basement due to hydrostatic pressure combined with two failing sump pumps, worsened by an underground spring running beneath their house. Concerned about frequent flooding and potential damage to their property, they reached out to Ridgeback Basement Systems. Our knowledgeable Customer Care Specialist promptly scheduled a home inspection, followed by a thorough evaluation led by our System Design Specialist. Upon inspection, we identified that the existing sump pumps were insufficient to handle the water volume, leading to frequent basement flooding.
Solution
To address these serious concerns, we recommended a robust solution that included the installation of the TripleSafe Sump Pump and SuperSump systems. These reliable products were selected for their ability to manage high water volumes effectively and provide redundancy for maximum security against future floods. Our dedicated production team, consisting of a foreman and skilled installers, took charge. The TripleSafe Sump Pump, known for its three-pump protection system, was expertly installed to ensure uninterrupted operation during power failures, high-water demands, or mechanical issues. Complementing this, the SuperSump system was set up, featuring a high-capacity Zoeller pump and a reliable alarm system, designed specifically for optimal pressure relief and efficient water evacuation. The transition was seamless—we installed, tested, and confirmed the systems were operating efficiently. With our meticulous cleanup process, we left their basement orderly and fully functional. The homeowners can now enjoy peace of mind, knowing they've invested in a long-term, fail-safe solution tailored by our committed team at Ridgeback Basement Systems.