Basement Waterproofing- Bayfield, NB
Challenge
In Bayfield, NB, a homeowner faced significant structural issues in their basement, centered around a concerning spot at the bottom of the stairs. The floor was severely cracked and showed signs of heaving. Adjacent to this area, a support post was deteriorating, causing the floor above to slope towards this point. Additionally, the walls near the basement stairs and under the kitchen appeared to bow inward when subjected to heavy rainfall, leading to water ingress.
Our team at Ridgeback Basement Systems approached the problem with our trusted process, ensuring the homeowner experienced the remarkable customer service we pledge to deliver. Our Customer Care Specialist promptly scheduled a detailed home inspection carried out by our System Design Specialist. After a thorough assessment, the solution deemed most effective and reliable involved employing our TripleSafe Sump Pump system, combined with our patented IceGuard technology.
Solution
A production team, comprising a foreman and skilled installers, was dispatched to the site. The installation of the TripleSafe Sump Pump ensured that any potential basement flooding, which could result from pump malfunctions or electrical failures, was prevented. This system provides triple layers of protection, addressing the core issues highlighted by the inspection. Equally important, the IceGuard system was introduced to allow water to effectively escape, even in freezing conditions—a common issue in places like Bayfield, ensuring proper water discharge and preventing under-floor erosion.
Upon completion of the project, the customer's concerns were alleviated. Their foundation was stabilized, preventing further sloping or bowing of walls, and their basement remained dry, courtesy of our specialized systems. The durable solutions provided by Ridgeback Basement Systems reassure homeowners of our commitment to delivering a reliable and long-lasting answer to their home woes.