Foundation Repair- Douglas Harbour, NB
Challenge
In Douglas Harbour, NB, a homeowner reached out to us at Ridgeback Basement Systems for crawl space issues undermining their home's stability. Initially, they noticed their living room floor felt uneven and had a slight bounce, common symptoms indicating weakened floor joists or structural support problems.
Upon their call, our Customer Care Specialist promptly scheduled a home inspection. A System Design Specialist from our Sales Team visited and conducted a thorough evaluation, confirming that the crawl space required support improvement. The Specialist recommended the installation of the SmartJack® system, renowned for its ability to stabilize weakened crawl space beams and lift the floors above to reduce bounce effectively.
Solution
Our experienced production team, including a dedicated foreman and skilled installers, arrived on the scene with precision and dedication. They set to work by creating a strong base of engineered fill to support the weight of the home. The galvanized steel columns of the SmartJack® system were customized to the perfect length and placed onto solid 12-inch steel bases. Secured to the home's existing girders with adjustable top brackets, these columns were the cornerstone in restoring strength and stability.
After a seamless installation, our team adjusted the heavy-duty threaded rods of the SmartJacks® precisely, incrementally lifting and resetting the previously sagging floors toward their original position. With the work completed efficiently and thoughtfully, we left our customers with not only improved floor stability but peace of mind about the foundation beneath them.
This project in Douglas Harbour, NB, beautifully illustrates how Ridgeback Basement Systems living up to its mission—ensuring a reliable and enduring solution while providing a remarkable customer experience. The foresight in using our SmartJack® system not only solved their structural issues but also restored their confidence in the safety and comfort of their home.