Basement Waterproofing- Dartmouth, NS
Challenge
In Dartmouth, Nova Scotia, a homeowner reached out after receiving one of our mailouts. They had noticed a troubling leak in the foundation of their furnace room, and some parts of the floor felt disturbingly spongy. They were understandably concerned about the potential damage this could cause, both immediately and in the future. Once the homeowner spoke with our Customer Care Specialist, we scheduled a convenient time for a System Design Specialist from our Sales Team to visit their home. During the comprehensive inspection, it was confirmed that water intrusion was indeed compromising the stability and safety of their basement.
Solution
The specialist recommended installing our reliable TripleSafe™ Sump Pump System as a long-lasting solution. Our production team arrived on the scheduled day to tackle the issue head-on. With precision and care, they installed the TripleSafe™ Sump Pump, deftly positioned within the unique figure-eight design sump liner. Its system boasts three pumps ready to protect the home from various threats, such as power outages or overwhelming water demands that typically challenge more standard systems. Once the installation was complete, the team ensured the site was cleaned thoroughly, leaving the space in pristine condition. The outcome was a transformed scenario for the homeowner. With the TripleSafe system in place, their basement now enjoyed comprehensive protection against water damage, rendering it dry and worry-free. Life giggled on calmly post-installation, allowing doubt to drift away for the almost-bygone issue their home had straightened up to face. Ridgeback Basement Systems had provided that remarkable customer experience and, crucially, a durable solution for the future.